Shipping & delivery
Every order ships in temperature-monitored, signature-required packaging from our Pakistan logistics hub. You'll get an SMS the moment your package leaves our facility, and a tracking link when the courier picks it up.
Per-batch CoA
HPLC + mass-spec certificate of analysis ships with every vial.
Cold chain
Insulated packaging + ice packs for the entire transit window.
Signature on delivery
Courier requires your ID + signature before handing over.
Tamper-evident
Inspect the seal before you sign. Refuse if it looks tampered.
Coverage & delivery times
Estimates assume order placed before 3 PM PKT on a business day and successful payment verification.
| Region | Metros covered | Estimated delivery |
|---|---|---|
| Islamabad / Rawalpindi | Islamabad, Rawalpindi | 1–2 business days |
| Punjab | Lahore, Faisalabad, Multan, Gujranwala, Sialkot, Bahawalpur | 2–3 business days |
| Sindh | Karachi, Hyderabad, Sukkur, Larkana | 2–3 business days |
| Khyber Pakhtunkhwa | Peshawar, Abbottabad, Mardan, Swat | 3–4 business days |
| Balochistan | Quetta, Gwadar (limited) | 4–6 business days |
| Azad Jammu & Kashmir / Gilgit-Baltistan | Muzaffarabad, Mirpur, Gilgit, Skardu | 4–7 business days |
Tracking & updates
- • An order-confirmation SMS lands on your registered mobile within seconds of successful payment.
- • A shipment-update SMS with the courier tracking link goes out the moment your package is picked up.
- • You can always check live status from your account dashboard or the public tracking page.
Shipping costs
Standard nationwide shipping is included in the listed product price. Express upgrades are available - contact support before placing the order if you need same-day for Islamabad/Karachi/Lahore.
Refused & failed deliveries
If the seal looks tampered, refuse the package - the courier will return it to us at our cost and we'll reship from a fresh lot. If a delivery fails after two attempts, the courier holds the package for 5 business days before returning it; we'll reach out via SMS to coordinate.
See our returns & refunds policy for what happens after a return.